About Us
At DIR Ice Dam Removal, we exist for one purpose: to protect homes and businesses from the damage, stress, and costly repairs caused by ice dams. Based in Central New York, our team specializes in safe, efficient, and professional steam-based ice dam removal that clears your roof without harming shingles, gutters, or landscaping.
We understand the urgency of winter emergencies. Our technicians respond quickly, assess the situation, and get to work using commercial-grade steam systems designed specifically for ice dam mitigation. From residential properties to commercial buildings, we take every project seriously because we know what’s at stake: leaks, interior damage, mold, and structural deterioration.
This is what we offer
Our Services
Residential Ice Removal
Our Residential Ice Removal service is your go-to solution for icy conditions. We pride ourselves on our rapid response time, with our team arriving on-site to stop leaks within just 30 minutes. Once we assess the situation, we clear ice off the areas leading to the shingles, ensuring your home remains safe and protected throughout the winter months.
Residential Snow Removal
When winter brings heavy snow, our Residential Snow Removal service is here to ensure safety and peace of mind. We specialize in removing snow from your roof, preventing ice dams and structural damage. Fully insured and experienced, we guarantee a reliable service that protects your home while you enjoy the cozy indoors this season.
24/7 Response
Our teams are on call day and night, ready to respond with prompt ice and snow removal whenever the weather turns.
Why Choose Us
Choose us for unmatched reliability with 24/7 readiness to tackle ice and snow, customized service tailored to your property’s specific needs, state-of-the-art equipment for efficient ice and snow Removal, and a team of professional, experts dedicated to safety and exceptional service. These key strengths ensure we provide top-notch ice and snow removal services that keep your premises safe and accessible this winter.
Unmatched Reliability
Our teams operate 24/7 with advanced weather tracking ensuring timely and
reliable service.
Customized Service
We offer competitive pricing tailored to the size of service needed. Contact us today to get a detailed quote customized to your property's specific needs.
Advanced Equipment
Equipped with the latest in snow and ice removal technology, we ensure quick and effective clearing with minimal disruption.
Expert Team
Our experienced staff are dedicated to excellence, focusing on safety and quality in every job.
We were grateful they could come within 24 hours of reaching out! It was dark and cold and that didn’t stop them from doing great work breaking up our ice dam.
Money well spent!
Responsive, quick, and professional. They cleared a ton of ice off my roof and I'll 100% be hiring them again this season!
Had part of my roof done today that had a big ice dam. Very hard working crew that fixed my problem quickly. Would definitely recommend and I wouldn’t hesitate to call them again.
quick response to calls and texts. came out even in bad weather. quote was accurate and job was as promised. good to do business with. thank you Jake and your team
Scott Cheryl Crossett